Privacy Policy

Last updated: January 2024

Introduction

At Werbooz AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered phone outreach service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products, or otherwise contact us. This may include:

  • Name and contact information
  • Company information
  • Phone numbers for outreach campaigns
  • Email addresses
  • Payment information (processed securely through third-party providers)

Call Data

Our AI system processes call recordings and transcripts to improve service quality and generate insights. This data is used solely for the purpose of providing our services and is handled with the highest level of security.

Usage Data

We automatically collect certain information when you visit our website or use our services, including IP addresses, browser type, operating system, and usage patterns.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our AI outreach services
  • Process your transactions and manage your account
  • Improve our AI algorithms and service quality
  • Send you technical notices and support messages
  • Respond to your comments, questions, and requests
  • Comply with legal obligations and protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All call data is encrypted both in transit and at rest, and access is restricted to authorized personnel only.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Call recordings and transcripts are typically retained for 90 days unless you request deletion.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@werbooz.ai
Address: [Your Business Address]
Phone: [Your Contact Number]