Terms and Conditions

Account Creation

To use our Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You must immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

Account Suspension

We reserve the right to suspend or terminate your account at our sole discretion, with or without notice, for violations of these Terms, non-payment, or any other reason we deem appropriate.

4.1 Compliance with Laws

You agree to use our Service in compliance with all applicable federal, state, local, and international laws and regulations, including but not limited to:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act and similar anti-spam legislation
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Do Not Call Registry requirements
• All applicable telecommunications regulations

4.2 Consent and Authorization

You are solely responsible for obtaining proper consent from all individuals before initiating contact through our platform. This includes maintaining detailed records of consent, providing clear opt-out mechanisms, and respecting all opt-out requests.

4.3 Prohibited Uses

You agree not to use our Service for any of the following prohibited activities:

• Sending spam, harassment, or abusive communications
• Violating any applicable telecommunications or privacy regulations
• Using the service for illegal, fraudulent, or deceptive activities
• Attempting to circumvent system security measures or access controls
• Sharing account credentials with unauthorized users
• Reverse engineering, decompiling, or disassembling our software
• Collecting or harvesting personal information without consent
• Interfering with or disrupting the integrity or performance of our Service

5.1 Subscription Fees

Subscription fees are billed in advance on a monthly or annual basis as selected during registration. All fees are quoted in USD and are non-refundable unless otherwise specified in writing.

5.2 Usage-Based Charges

Usage-based charges (per call, per minute, or per transaction) are calculated monthly and billed in arrears. Detailed usage reports are available in your account dashboard.

5.3 Payment Processing

Payments are processed through secure third-party payment processors. You authorize us to charge your designated payment method for all applicable fees. Failed payments may result in service suspension.

5.4 Price Changes

We reserve the right to modify our pricing at any time. For existing customers, price changes will be communicated at least 30 days in advance and will take effect at the next billing cycle.

7.1 Our Intellectual Property

The Service, including all software, algorithms, artificial intelligence models, documentation, and related materials, is protected by intellectual property laws. We retain all rights, title, and interest in our intellectual property.

7.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use our Service for your internal business purposes. This license terminates upon termination of these Terms.

7.3 Your Content

You retain ownership of any content you upload to our Service. However, you grant us a worldwide, royalty-free license to use, process, and store your content as necessary to provide our Service.

9.1 Service Warranties

We warrant that our Service will perform substantially in accordance with our published documentation under normal use conditions.

9.2 Disclaimers

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

12.1 Termination by Either Party

Either party may terminate this Agreement at any time with thirty (30) days' written notice to the other party.

12.2 Termination for Cause

We may immediately suspend or terminate your account and access to our Service for material breaches of these Terms, non-payment, or any other reason we deem appropriate in our sole discretion.

12.3 Effect of Termination

Upon termination, your access to our Service will cease immediately, and we may delete your account and associated data according to our data retention policies. Provisions that by their nature should survive termination shall remain in effect.

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

14.2 Modifications

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.