Terms and Conditions

Last updated: January 2024

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of Werbooz AI's services. By accessing or using our AI-powered phone outreach platform, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.

Description of Services

Werbooz AI provides an artificial intelligence-powered phone outreach platform that enables businesses to automate and optimize their customer communication processes. Our services include AI-driven phone calls, lead qualification, appointment scheduling, and customer interaction analytics.

User Obligations

Compliance with Laws

You agree to use our services in compliance with all applicable federal, state, and local laws, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any relevant international regulations.

Consent Requirements

You are responsible for obtaining proper consent from all individuals before initiating contact through our platform. This includes maintaining records of consent and providing clear opt-out mechanisms.

Prohibited Uses

  • Engaging in spam, harassment, or abusive communication
  • Violating any applicable telecommunications regulations
  • Using the service for illegal or fraudulent activities
  • Attempting to circumvent system security measures
  • Sharing account credentials with unauthorized users

Payment Terms

Payment terms vary based on your selected plan:

  • Subscription fees are billed in advance on a monthly or annual basis
  • Usage-based charges (per call/minute) are billed monthly in arrears
  • All fees are non-refundable unless otherwise specified
  • We reserve the right to modify pricing with 30 days' notice
  • Accounts with overdue payments may be suspended

Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. Planned maintenance will be communicated in advance when possible. We are not liable for any losses resulting from service interruptions beyond our reasonable control.

Intellectual Property

The Werbooz AI platform, including all software, algorithms, and documentation, is protected by intellectual property laws. You are granted a limited, non-exclusive license to use our services. You may not copy, modify, or distribute our technology without explicit written permission.

Limitation of Liability

To the maximum extent permitted by law, Werbooz AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the services in the twelve months preceding the claim.

Termination

Either party may terminate this agreement with 30 days' written notice. We may immediately suspend or terminate your account for violations of these terms, non-payment, or other material breaches. Upon termination, your access to the service will cease, and data may be deleted according to our retention policy.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our platform. Your continued use of the service after such modifications constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: legal@werbooz.ai
Address: [Your Business Address]
Phone: [Your Contact Number]